Full-Time Mode Guide
For organizations tracking project-based and billable hours
Overview
This guide is specifically for organizations using Full-Time Timesheet Mode. If you’re unsure which mode you’re using, check your dashboard – if you manually enter your hours rather than clocking in/out for shifts, you’re using Full-Time Mode.
What This Guide Covers
- ✅ Manual timesheet entry
- ✅ Project and client time tracking
- ✅ Billable vs. non-billable hours
- ✅ Time allocation and categorization
- ✅ Timesheet submission and approval workflows
- ✅ Manager approval processes
- ✅ Reporting and analytics
What’s NOT in This Guide
For features available in all Office 1 Solution modes, refer to: – Main Getting Started Guide – System basics, navigation, roles – Asset Management Guide – Tracking company assets – Time Off Guide – PTO requests and leave management – Expense Management Guide – Expense submissions and approvals – Employee Directory Guide – Organization directory
Table of Contents
- Understanding Full-Time Mode
- Getting Started – Employees
- Getting Started – Managers
- Manual Time Entry
- Project & Client Tracking
- Billable Hours Management
- Timesheet Submission
- Timesheet Approval (Managers)
- Reporting & Analytics
- Best Practices
- FAQ
Understanding Full-Time Mode
What is Full-Time Timesheet Mode?
Full-Time Mode is designed for organizations where employees: – Work regular or flexible hours (not shifts) – Manually log time worked – Track time by project, client, or task – Submit timesheets for approval periodically – Focus on deliverables rather than clock-in times
Who Uses Full-Time Mode?
Typical Users: – 💼 Consulting firms – ⚖️ Law offices – 💻 IT and software companies – 🎨 Creative agencies – 📊 Accounting firms – 🏗️ Engineering companies – 🏢 Corporate offices with salaried employees
How It Works
Employee's Workflow:
1. Work on projects/tasks throughout day or week
2. Log hours manually in Office 1 Solution
3. Allocate time to projects/clients/categories
4. Mark hours as billable or non-billable
5. Submit timesheet for approval (weekly, bi-weekly, or monthly)
6. Manager reviews and approves
7. Approved timesheet sent to payroll/accounting
Key Differences from Scheduling Mode
| Aspect | Full-Time Mode | Scheduling Mode |
|---|---|---|
| Time Entry | Manual entry by employee | Auto-generated from clock in/out |
| When to Log | Daily or weekly | Real-time clock in/out |
| Focus | Projects and deliverables | Shifts and attendance |
| Scheduling | No formal shifts | Detailed shift schedules |
| Typical Users | Salaried, project-based | Hourly, shift-based |
Getting Started – Employees
First Time Login
Step 1: Access Your Account 1. Check email for welcome message 2. Click activation link 3. Create password 4. Complete your profile
Step 2: Understand Your Dashboard
Your dashboard shows: – Quick Time Entry – Log today’s hours quickly – Current Timesheet – This period’s logged hours – Projects/Clients – Active projects you’re assigned to – Pending Approvals – Submitted timesheets awaiting approval – Time Off Balance – Available PTO
Step 3: Set Up Your Preferences
Navigate to Profile → Settings: – Default time entry mode: Daily or weekly – Time format: 12-hour or 24-hour – Rounding: None, 15-minute, 30-minute – Default project (if you work on one main project) – Notification preferences
Your Daily Workflow
Option A: Log Time as You Go (Recommended)
Throughout your day:
1. Finish a task or switch projects
2. Quick entry: Click "+" on dashboard
3. Select project/client
4. Enter hours spent
5. Add brief description
6. Mark billable/non-billable
7. Save entry
Option B: Log Time at End of Day
End of day:
1. Navigate to Timesheets
2. Click "Add Entry" for today
3. Log all work from memory/notes
4. Break down by project/task
5. Save all entries
Option C: Bulk Entry at End of Week
End of week (e.g., Friday):
1. Navigate to Timesheets
2. Select week view
3. Fill in entire week at once
4. Review totals
5. Submit for approval
Understanding Your Timesheet
Timesheet Periods: Your organization sets the timesheet period: – Weekly (Sunday-Saturday or Monday-Sunday) – Bi-weekly (every 2 weeks) – Monthly (1st to last day of month) – Custom (per your org’s payroll schedule)
Timesheet Status:
| Status | What It Means | Your Action |
|---|---|---|
| Draft | You’re still adding entries | Continue logging time |
| Submitted | Sent to manager for review | Wait for manager approval |
| Approved | Manager approved | No action needed |
| Rejected | Manager found issues | Review feedback, make corrections, resubmit |
| Locked | Sent to payroll | Final, cannot be changed |
Manual Time Entry
Quick Time Entry
Fastest Way to Log Time:
- From dashboard, click “Quick Entry” or “+ Add Time”
- Fill in the essentials:
- Date: Select day (defaults to today)
- Hours: Enter hours worked (e.g., 3.5)
- Project/Client: Select from dropdown
- Description: Brief note about work done
- Click “Save”
Quick Entry Tips: – Use keyboard shortcuts: Ctrl/Cmd + N for new entry – Recent projects appear at top for quick selection – Description is searchable later – Can bulk-add similar entries
Detailed Time Entry
For More Complex Tracking:
Navigate to Timesheets → Add Entry
Complete Form:
Basic Information: – Date (required): Which day you worked – Hours (required): Time spent (decimals OK: 1.5 = 1 hour 30 min) – Project (required): Which project/client – Task/Activity (optional): Specific task or phase
Categorization: – Billable: Yes/No (for client billing) – Category: Type of work (Development, Meeting, Research, etc.) – Cost Center (if applicable): Department or budget code – Location (optional): Office, Remote, Client Site
Details: – Description (required): What you did – Be specific: “Developed user authentication module” – Avoid vague: “Worked on project” – Notes (optional): Additional context – Tags (optional): Custom labels for filtering
Attachments (optional): – Upload related files or documents – Link to work samples – Reference external resources
Click “Save Entry”
Time Entry Formats
Decimal Hours (Recommended):
1.0 = 1 hour
1.25 = 1 hour 15 minutes
1.5 = 1 hour 30 minutes
1.75 = 1 hour 45 minutes
2.0 = 2 hours
Hours and Minutes:
1:00 = 1 hour
1:15 = 1 hour 15 minutes
1:30 = 1 hour 30 minutes
1:45 = 1 hour 45 minutes
System converts automatically between formats based on your preference.
Editing Time Entries
While Timesheet is in Draft:
- Navigate to Timesheets
- Click the entry you want to edit
- Modify any fields
- Click “Update Entry”
Delete an Entry: 1. Click entry 2. Click “Delete” button 3. Confirm deletion
Duplicate an Entry: 1. Click entry 2. Click “Duplicate” 3. Modify date or hours as needed 4. Save
After Submission: – Cannot edit submitted timesheets – If you need changes: Contact manager to reject timesheet – Manager rejects → You make edits → Resubmit
Time Entry Templates
Save Time with Templates:
Create Template: 1. Add a time entry as usual 2. Before saving, check “Save as template” 3. Name your template (e.g., “Daily Standup Meeting”) 4. Template saved with all details except date and hours
Use Template: 1. Click “From Template” when adding entry 2. Select template 3. Enter date and hours 4. Adjust any details if needed 5. Save
Example Templates: – Weekly team meetings – Recurring client calls – Regular administrative tasks – Standard project activities
Manage Templates: – Navigate to Settings → Time Entry Templates – Edit, delete, or organize templates – Share templates with team (if manager)
Project & Client Tracking
Understanding Projects and Clients
Hierarchy:
Client (Top Level)
└── Project 1
├── Phase A
├── Phase B
└── Phase C
└── Project 2
└── Tasks
Example:
Client: ABC Corporation
└── Website Redesign Project
├── Discovery Phase
├── Design Phase
├── Development Phase
└── Testing Phase
Selecting Projects
When Logging Time:
- Select Client (if your org uses client tracking)
- Dropdown shows all clients you’re assigned to
- Type to search/filter
- Select Project (required)
- Only shows projects under selected client
- Active projects appear first
- Select Phase/Task (if applicable)
- Optional sub-categories within project
- Used for detailed tracking
Quick Selection: – Recent projects at top of dropdown – Star/favorite frequently used projects – Type to search by name or code
Project Budgets and Time Remaining
View Project Status:
Navigate to Projects or click project name in dropdown:
Project Dashboard Shows: – Total Budget: Total hours allocated – Hours Logged: Time recorded so far – Hours Remaining: Budget – Logged – Percentage Used: Visual progress bar – Team Members: Who else is on project – Deadline: Project end date (if set)
Budget Alerts: – 🟢 Green: < 75% of budget used – 🟡 Yellow: 75-90% of budget used
– 🟠 Orange: 90-100% of budget used – 🔴 Red: Over budget
Notifications: – Alert when project reaches 90% of budget – Warning when going over budget – Manager and team notified
Project Time Reports
Your Time on Projects:
Navigate to Reports → My Project Time
View: – Time logged per project (this week, month, quarter, year) – Breakdown by project phase or task – Billable vs. non-billable split – Comparison to budget – Trend over time
Filter Options: – Date range – Specific client or project – Billable only – Custom date ranges
Export: – Excel, CSV, or PDF – Share with manager or client – Include or exclude details
Billable Hours Management
Marking Hours as Billable
When Adding Time Entry:
Billable Toggle: – Billable (default for client projects): Will be invoiced to client – Non-Billable: Internal work, not charged to client
Why Mark Non-Billable? – Internal meetings – Administrative tasks – Training or professional development – Rework due to internal errors – Pro bono or discounted work – Time over agreed budget
Examples:
Billable:
Client: ABC Corp
Project: Website Redesign
Task: Frontend Development
Hours: 4.0
Billable: ✓ Yes
Description: Implemented responsive navigation menu
Non-Billable:
Client: (None / Internal)
Project: Internal - Team Meeting
Task: Standup
Hours: 0.25
Billable: ✗ No
Description: Daily team standup meeting
Billable Hours Tracking
Dashboard Widget:
Shows at a glance: – This Week: Total billable hours – This Month: Month-to-date billable – Utilization Rate: Billable % of total hours – Target: Your billable hours goal
Example:
This Week: 32 billable hours (of 40 total)
Utilization: 80%
Monthly Target: 140 hours (105 logged so far)
On Track: ✓ Yes
Billable Rate Tracking
If Your Organization Tracks Rates:
Some organizations assign billing rates to: – Employees (your rate) – Projects (project rate) – Tasks (activity rate)
When Logging Time: – Rate applied automatically – System calculates: Hours × Rate = Billable Amount – You may or may not see rates (depends on permissions)
Manager/Admin View:
Employee: John Smith
Hours: 4.0
Rate: $150/hour
Billable Amount: $600
Billable Hours Reports
Generate Billable Hours Report:
Navigate to Reports → Billable Hours
Report Shows: – Total billable hours by client – Total billable amount (if you have rate access) – Billable vs. non-billable breakdown – Utilization rate – By employee, project, or time period
Use Cases: – Client invoicing – Performance reviews – Capacity planning – Revenue forecasting
Export for Invoicing: – Detailed time logs for client invoices – Summary by project/task – Formatted for client presentation – Includes descriptions and dates
Timesheet Submission
When to Submit
Submission Schedule:
Your organization sets the submission deadline: – Weekly: Every Friday by 5 PM – Bi-weekly: Every other Friday – Monthly: Last business day of month – Custom: Check with your manager
Reminder Notifications: – Email reminder 2 days before deadline – In-app notification 1 day before – Final reminder on deadline day
Submitting Your Timesheet
Before Submission – Review Checklist:
✓ All Days Accounted For – Every workday has time entries – No missing days in the period – Totals match your expected hours
✓ Accurate Project Allocation – Time allocated to correct projects – Phases/tasks selected properly – Billable/non-billable marked correctly
✓ Descriptions Complete – Each entry has meaningful description – Enough detail for manager review – Client-appropriate language (if visible to clients)
✓ Hours Total Correctly – Daily totals look reasonable – Weekly/period total matches expectations – No obvious errors (e.g., 24 hours in one day)
✓ Required Fields Complete – All mandatory fields filled in – Any company-specific requirements met
Submission Process:
- Navigate to Timesheets
- Review current period timesheet
- Check status: Should show “Draft”
- Click “Submit for Approval” button
- Optional: Add submission note to manager
- “All time logged for client projects this week”
- “Includes 10 hours of training (non-billable)”
- Click “Confirm Submission”
After Submission: – Status changes to “Submitted” – Manager receives notification – You receive confirmation email – Timesheet locked from editing – Can view but not modify
What Happens After Submission
Manager Review Process:
- Manager Receives Notification
- Email and in-app alert
- “1 new timesheet awaiting approval”
- Manager Reviews Timesheet
- Checks hours and allocations
- Verifies project budgets
- Reviews descriptions
- Checks for anomalies
- Manager Takes Action:
Option A: Approve – Timesheet approved – You receive notification – Status: Approved – Sent to payroll
Option B: Reject – Manager adds feedback – You receive notification with notes – Status: Rejected – Make corrections and resubmit
Option C: Request Changes – Manager asks questions – You respond via comments – Collaborate to resolve – Then approve or reject
Typical Approval Timeline: – 24-48 hours for manager review – Faster for clean, complete timesheets – Longer if questions or corrections needed
Timesheet Rejection – What to Do
If Your Timesheet is Rejected:
Step 1: Read Manager’s Feedback 1. Check notification email 2. Or navigate to Timesheets 3. Click rejected timesheet 4. Read manager’s notes at top
Common Rejection Reasons: – Hours don’t match expected project work – Missing descriptions or details – Wrong project allocation – Billable hours marked incorrectly – Total hours seem too high or too low – Missing days or entries
Step 2: Make Corrections 1. Timesheet automatically returns to “Draft” status 2. Make required changes: – Edit entries with issues – Add missing information – Correct project allocations – Adjust billable status 3. Add note explaining corrections: – “Updated project allocation per your feedback” – “Added detailed descriptions to client work”
Step 3: Resubmit 1. Click “Submit for Approval” again 2. Manager receives notification of resubmission 3. Manager reviews changes 4. Typically faster approval second time
Late Submissions
If You Miss the Deadline:
Immediate Actions: 1. Submit as soon as possible 2. Add note explaining delay 3. Contact manager directly if critical
Consequences: – May delay payroll processing – Manager notification of late submission – May affect performance reviews if repeated – Company policy may apply
If Deadline Already Passed: – Some organizations lock timesheets after deadline – Contact HR or payroll if locked – May require special override – Future entries go into next period
Timesheet Approval (Managers)
Manager Approval Dashboard
Access Pending Approvals:
Navigate to Timesheets → Pending Approvals
Dashboard Shows: – Number of Pending Timesheets: Total awaiting your approval – Approaching Deadline: Timesheets due soon – Late Submissions: Past due date – Total Hours: Aggregate hours pending review – Employee List: All team members with status
Quick Stats:
Pending Approvals: 8
Total Hours: 320
Deadline: Friday 5 PM (2 days remaining)
Late: 2 timesheets
Reviewing Individual Timesheets
Click Employee Timesheet to Review:
Timesheet Details View:
Summary Section: – Employee name and ID – Period covered – Total hours (regular, overtime if applicable) – Submission date and time – Employee notes (if any)
Time Entries: – All entries for the period – Organized by date or project – Each entry shows: – Date – Project/Client – Hours – Billable status – Description
Analysis Tools: – Daily Totals: Hours per day – Project Breakdown: Hours per project – Billable Summary: Billable vs. non-billable – Comparison: Vs. previous periods – Anomalies: Flagged unusual entries
Red Flags Automatically Detected: – 🔴 More than 12 hours in single day – 🔴 Time logged on weekend (if unusual) – 🔴 Time on closed project – 🔴 Over project budget – 🟡 Generic descriptions (“worked on project”) – 🟡 Unusual patterns
Approval Actions
Option 1: Approve Timesheet
When to Approve: – All entries look accurate – Hours align with work performed – Project allocations correct – Descriptions adequate – No budget concerns
How to Approve: 1. Review complete timesheet 2. Click “Approve” button 3. Optional: Add approval note – “Great detail, approved” – “Approved – good work this week” 4. Click “Confirm Approval”
After Approval: – Employee receives notification – Timesheet status: Approved – Locks for payroll – Included in next payroll run
Option 2: Reject Timesheet
When to Reject: – Inaccurate time entries – Missing information – Wrong project allocations – Billable hours incorrect – Insufficient detail – Hours don’t match deliverables
How to Reject: 1. Click “Reject” button 2. Required: Add detailed feedback – Be specific about what needs correction – “Please add more detail to Nov 15 entries” – “Hours for Project ABC seem high – please verify” – “Mark internal meeting time as non-billable” 3. Click “Confirm Rejection”
After Rejection: – Employee receives notification with your feedback – Timesheet returns to Draft status – Employee can edit and resubmit – You receive notification when resubmitted
Rejection Best Practices: – Be constructive and specific – Explain what needs to change – Suggest corrections – Be timely (don’t wait until deadline)
Option 3: Request Clarification
Use Comment Feature: 1. Click “Add Comment” on specific entry or timesheet 2. Ask question: – “Can you clarify what work was done on Nov 12?” – “Was the client meeting billable?” – “Should this time be allocated to Phase 2?” 3. Employee receives notification 4. Employee responds via comments 5. Resolve questions, then approve or reject
Bulk Approval
For Clean Timesheets:
When You Have Multiple Clean Timesheets: 1. Review each briefly for obvious issues 2. Select multiple timesheets (checkbox) 3. Click “Bulk Approve” 4. Confirm bulk approval
Best Practice: – Review each individual at least briefly – Use bulk approve for team members with consistently accurate timesheets – Detailed review for new employees or those with history of issues
Project Budget Monitoring
During Timesheet Review:
Check Project Status: 1. See project budget usage in timesheet view 2. Alert if timesheet pushes project over budget 3. Review project report before approving
If Project Over Budget: – Evaluate if hours are justified – Check if budget needs increase – Discuss with project manager – May need to mark excess as non-billable – Update client on budget status
Approval Reports
Track Your Team’s Time:
Navigate to Reports → Team Timesheets
Report Shows: – Approval status summary – Hours by employee – Hours by project – Billable vs. non-billable trends – On-time submission rates – Project budget utilization
Use Cases: – Weekly team reviews – Project status updates – Capacity planning – Performance evaluations
Reporting & Analytics
Employee Reports
My Time Summary: – Total hours by period (week, month, quarter) – Hours by project – Billable hours summary – Utilization rate
Project Time Report: – Time spent on each project – Progress against budget – Phase/task breakdown – Billable amount (if applicable)
Billable Hours Report: – Total billable hours – By client or project – Trend over time – Export for invoicing
Time Off Summary: – See Time Off Management Guide for details
Manager Reports
Team Time Summary: – Total hours by team member – By project or client – Billable vs. non-billable – Utilization rates
Project Utilization: – Hours vs. budget by project – Team allocation to projects – Over/under budget analysis – Project profitability (if rates available)
Approval Status Report: – Pending approvals – On-time submission rates – Rejection rates and reasons – Timesheet completeness
Capacity Planning: – Available hours by team member – Current project load – Forecast future capacity – Identify over/under utilized team members
Custom Reports
Build Your Own Reports:
Navigate to Reports → Custom Report Builder
Steps: 1. Select Data Source: Timesheets, Projects, Employees 2. Choose Fields: Select columns to include 3. Apply Filters: Date range, projects, employees, etc. 4. Group By: Employee, Project, Date, etc. 5. Add Calculations: Sums, averages, percentages 6. Format: Table, chart, or both 7. Save & Share: Save template, export, or email
Common Custom Reports: – Billable hours by client (for invoicing) – Utilization by employee (for performance reviews) – Project time analysis (for project management) – Department time allocation (for budgeting)
Best Practices
For Employees
Time Entry Best Practices:
✓ Log Time Daily – More accurate than waiting until end of week – You remember details better – Easier to track project progress – Reduces last-minute rush
✓ Be Specific in Descriptions – Good: “Developed user authentication API endpoint” – Bad: “Coding” – Include what you accomplished, not just what you did
✓ Round Appropriately – Follow your org’s rounding policy – Be honest with time estimates – Don’t inflate or deflate hours
✓ Review Before Submitting – Check totals make sense – Verify project allocations – Ensure descriptions are complete – Look for obvious errors
✓ Submit On Time – Don’t wait until deadline – Give manager time to review – Avoid payroll delays
✓ Communicate Issues – If you made a mistake after submission, tell manager – If you’re unsure about project allocation, ask – If you need clarification on billable hours, request guidance
For Managers
Approval Best Practices:
✓ Review Timely – Don’t wait until last minute – Aim for 24-hour turnaround – Employees appreciate quick feedback
✓ Be Consistent – Apply same standards to all team members – Document and communicate expectations – Fair and objective reviews
✓ Provide Constructive Feedback – If rejecting, explain what needs fixing – Help employees improve accuracy – Recognize good timesheet practices
✓ Monitor Project Budgets – Track budget utilization during review – Alert team when approaching limits – Plan for budget adjustments if needed
✓ Use Exceptions as Teaching Moments – If you see patterns, address them – Provide training if needed – Update team guidelines
✓ Communicate Expectations – Share timesheet standards with team – Provide examples of good descriptions – Clarify billable vs. non-billable rules
Organizational Best Practices
Set Clear Policies: – Define billable hour expectations – Document description standards – Establish approval timelines – Communicate consequences of late/inaccurate timesheets
Provide Training: – Onboarding training for new employees – Refresher training annually – Manager training on approval processes
Regular Audits: – Spot-check timesheet accuracy – Review project allocations – Ensure compliance with policies
Gather Feedback: – Ask employees about pain points – Continuously improve processes – Update templates and categories
FAQ
General Questions
Q: How often should I log my time?
A: Daily is best for accuracy. At minimum, weekly before submission deadline. The sooner after doing work, the more accurate your entries will be.
Q: Can I edit my timesheet after submitting?
A: No. Once submitted, only your manager can make it editable again by rejecting it. If you need changes, contact your manager immediately.
Q: What if I forget to submit my timesheet?
A: Submit as soon as you remember and notify your manager. May delay payroll processing. Check your organization’s late submission policy.
Q: How detailed should my time descriptions be?
A: Detailed enough that your manager (or client) understands what you accomplished. Include specific tasks, deliverables, or outcomes. Avoid vague terms.
Q: Can I see my coworkers’ timesheets?
A: No, timesheets are confidential. Only you, your manager, and HR/payroll can view your timesheet. Managers can see their direct reports only.
Project & Client Tracking
Q: What if I work on a project that’s not in the system?
A: Contact your manager or project administrator to have the project added. Don’t log time to wrong project – wait for correct project to be created.
Q: Can I split time across multiple projects in one entry?
A: No. Create separate entries for each project. This ensures accurate project tracking and budget management.
Q: What if a project goes over budget?
A: Log your actual time accurately. Your manager will address budget issues with project manager or client. Never under-report time to stay within budget.
Q: How do I know which client/project to charge?
A: Check with your manager or project lead. If you’re unsure, ask before logging time. Incorrect allocation affects client billing.
Billable Hours
Q: When should I mark hours as non-billable?
A: Mark non-billable for: – Internal meetings – Training/professional development – Administrative tasks – Rework due to your errors – Pro bono work – Time your manager requests to be non-billable
When in doubt, ask your manager.
Q: Can I see my billable hour target?
A: Yes, if your organization sets targets. Check your dashboard widget or ask your manager about expectations.
Q: What’s a good utilization rate?
A: Varies by organization and role. Typical targets: 70-85% for consultants/client-facing, 50-60% for internal roles. Ask your manager about expectations.
Q: What if I’m not meeting my billable hours target?
A: Discuss with your manager. May need more client projects assigned, better time management, or target adjustment based on available work.
Technical Questions
Q: Can I enter time in hours and minutes instead of decimals?
A: Yes. System accepts both formats. Set your preference in Settings. System converts automatically.
Q: What if I make a typo in a submitted timesheet?
A: Contact your manager immediately. They can reject it so you can make corrections, or they may be able to make minor edits themselves.
Q: Can I use Office 1 Solution offline?
A: Limited offline capability in mobile app. Full timesheet entry requires internet connection. Use notes app if offline, then enter when online.
Q: Can I import time from other tools?
A: Depends on integrations available. Check with your system administrator. Some organizations integrate with project management tools.
Q: How far back can I enter time?
A: Depends on your organization’s policy. Some allow backdating within current/previous period. Older entries may require manager approval. Check with your manager.
Manager Questions
Q: What’s my responsibility as a timesheet approver?
A: Review for accuracy, completeness, and appropriate project allocation. Ensure descriptions are adequate. Approve or reject with feedback. Monitor project budgets.
Q: How much detail should I expect in time descriptions?
A: Enough to understand what was accomplished. Should justify billable hours to clients if applicable. Set clear standards for your team.
Q: What if an employee consistently submits inaccurate timesheets?
A: Provide feedback, training, and clear expectations. Document pattern. Escalate to HR if not improving. May affect performance reviews.
Q: Can I edit employee timesheets directly?
A: Limited editing capability (minor corrections). For major changes, reject and have employee correct. Maintains accountability and audit trail.
Q: What if I’m going to be out of office during approval period?
A: Delegate approval authority to another manager (if system allows), or approve early, or arrange for remote access. Communicate timeline to your team.
Additional Resources
Documentation: – Main Getting Started Guide – Asset Management Guide – Time Off Guide – Expense Management Guide – Reporting Guide
Video Tutorials: – Time entry walkthrough – Timesheet submission process – Manager approval workflow – Custom report building
Support: – 📧 Email: [email protected] – 💬 Live Chat: In-app help (bottom right) – 📞 Phone: [Support Number] – 📚 Knowledge Base: help.office1solution.com
Training: – New employee onboarding webinars – Manager certification program – Advanced reporting workshops
Document Version: 1.0
Last Updated: February 2026
Next Review: May 2026