Workforce Ops, Explained
Practical guides written for HR directors, operations managers, and people ops teams who run real organizations.

Guide
How to Run a Monthly Compliance Audit Using OS1 Reports
A step-by-step checklist for HR teams to verify timesheet accuracy, flag overtime anomalies, and export audit-ready data before month close.

Deep Dive
Full-Time vs. Scheduling Mode: Which Is Right for Your Team?
A breakdown of when to use each mode, how to run hybrid teams across both, and what the admin experience looks like for each configuration.

Playbook
The 30-Day Onboarding Playbook for New HR Admins
What to configure in week one, how to train your managers on approvals, and the three reports you should be reviewing every month without fail.

Guide
Building a Leave Policy That Actually Scales
How to structure accrual rules, carry-forward caps, and holiday calendars in OS1 so they work for a 10-person team and a 500-person org equally well.

Technical
Syncing OS1 with Your Payroll System via Webhooks
A developer walkthrough of OS1 webhook events – how to listen for timesheet approvals and push finalized hours to ADP, Gusto, or a custom ERP in real time.

Case Study
How a 200-Person Staffing Firm Cut Admin Hours by 40%
The tools they were running before, the integration mess they were managing, and what changed in the first 90 days after switching to OS1.
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Release Notes
Full changelog – every new feature, fix, and API change documented by version.
| v1.8 | Mar 1, 2026 | Asset Tracking module launched – inventory assignment, audit trail, check-in/out workflows. |
| v1.7.2 | Feb 14, 2026 | Fixed duplicate timesheet entry bug on shift overlap. Mobile clock-in accuracy improved. |
| v1.7 | Jan 22, 2026 | Expense module redesign – receipt OCR, category auto-fill, bulk export to CSV. |
| v1.6.1 | Dec 10, 2025 | SCIM provisioning support added for Azure AD and Okta. |
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