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Workforce Ops, Explained

Practical guides written for HR directors, operations managers, and people ops teams who run real organizations.

Guide

How to Run a Monthly Compliance Audit Using OS1 Reports

A step-by-step checklist for HR teams to verify timesheet accuracy, flag overtime anomalies, and export audit-ready data before month close.

Deep Dive

Full-Time vs. Scheduling Mode: Which Is Right for Your Team?

A breakdown of when to use each mode, how to run hybrid teams across both, and what the admin experience looks like for each configuration.

Playbook

The 30-Day Onboarding Playbook for New HR Admins

What to configure in week one, how to train your managers on approvals, and the three reports you should be reviewing every month without fail.

Guide

Building a Leave Policy That Actually Scales

How to structure accrual rules, carry-forward caps, and holiday calendars in OS1 so they work for a 10-person team and a 500-person org equally well.

Technical

Syncing OS1 with Your Payroll System via Webhooks

A developer walkthrough of OS1 webhook events – how to listen for timesheet approvals and push finalized hours to ADP, Gusto, or a custom ERP in real time.

Case Study

How a 200-Person Staffing Firm Cut Admin Hours by 40%

The tools they were running before, the integration mess they were managing, and what changed in the first 90 days after switching to OS1.

Quick Support Paths

Find answers fast – whether you’re configuring a feature, hitting an error, or need to reach a human.

Search Knowledge Base

Full-text search across all documentation, FAQs, and setup guides.

Live Chat Support

Talk to a product specialist Monday–Friday, 9 AM–6 PM EST.

Book a Demo

Get a personalized walkthrough with an OS1 product expert.

Email Support

Send a detailed request and our team will reply within one business day.

Common Issues

Clock-in errors, timesheet locking, permission problems, and export issues resolved.

System Status

Check real-time uptime, incident history, and scheduled maintenance windows.

Feature Requests

Suggest improvements and vote on ideas already submitted by the OS1 community.

Release Notes

Full changelog – every new feature, fix, and API change documented by version.

v1.8Mar 1, 2026Asset Tracking module launched – inventory assignment, audit trail, check-in/out workflows.
v1.7.2Feb 14, 2026Fixed duplicate timesheet entry bug on shift overlap. Mobile clock-in accuracy improved.
v1.7Jan 22, 2026Expense module redesign – receipt OCR, category auto-fill, bulk export to CSV.
v1.6.1Dec 10, 2025SCIM provisioning support added for Azure AD and Okta.

Product Updates Delivered

Get notified when we ship new features, publish guides, or post release notes. No spam – just product news.