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Restaurant Integration

Industry-specific workforce management enhancements for restaurants, hospitality, and food service operations.

Overview

The Restaurant Workforce Integration is an add-on feature set within Scheduling Timesheet Mode designed specifically for the operational needs of food service and hospitality organizations.

Note: This feature set requires Scheduling Timesheet Mode. It is not available in Full-Time Mode.

Key Features

1. Tip Reporting & Tracking

  • Employees report declared tips at clock-out
  • System tracks reported tips vs. calculated tip credits
  • Tip pooling configuration by role or section
  • Tip reporting exports for payroll compliance

2. Split Shift & Break Management

  • Configure mandatory break rules by shift length
  • Split shift premiums automatically calculated
  • Break compliance monitoring and alerts
  • Missed break notifications to managers

3. Minor Labor Law Compliance

  • Configure rules for employees under 18
  • Automatically restrict scheduling for minors (hours, times, types of work)
  • Alerts when a schedule would violate minor labor rules
  • Compliance audit reports

4. Tip Credit & Minimum Wage Compliance

  • Track tipped employee wages against minimum wage floor
  • Alert when tip credit does not cover minimum wage gap
  • State-specific minimum wage configuration
  • Automatic make-up pay calculation

5. Role-Based Scheduling

  • Define roles (Server, Host, Bartender, Kitchen, etc.)
  • Schedule by role, not just by employee
  • Open shift posting by role
  • Skill and certification matching for role assignment

6. Service Period Scheduling

  • Configure shifts by service period (Breakfast, Lunch, Dinner, Bar Close)
  • Labor forecasting by cover count per period
  • Budget vs. actual labor cost by service period

Configuration (Admin)

Setting Up Roles

  1. Navigate to Settings → Dropdowns → Job Roles
  2. Add restaurant-specific roles (e.g., Server, Bartender, Host, Line Cook, Dishwasher)
  3. Assign roles to employees in their Employee Profile

Configuring Break Rules

  1. Navigate to Settings → Leave Policies → Break Rules
  2. Set minimum break duration by shift length (e.g., 30 min break for 6+ hour shifts)
  3. Configure paid vs. unpaid break designations

Tip Configuration

  • Navigate to Settings → Payroll Settings → Tip Configuration
  • Set tip pool contribution percentages by role
  • Configure tip credit amounts by state

Scheduling for Restaurant Operations

Creating a Service Period Schedule

  1. Navigate to Workflow → Schedule
  2. Select Service Period View
  3. Assign employees by role to each service period
  4. System shows coverage gaps highlighted in red
  5. Publish schedule — employees are notified via mobile app

Managing Call-Outs

When an employee calls out:

  1. Manager marks the shift as Open
  2. Eligible employees receive a push notification
  3. Available employees can claim the open shift in the app
  4. Manager receives notification when shift is covered

Labor Cost Management

The Labor Dashboard provides real-time tracking:

To pick up a draggable item, press the space bar. While dragging, use the arrow keys to move the item. Press space again to drop the item in its new position, or press escape to cancel.

MetricDescription
Labor %Labor cost as % of projected revenue
OT AlertsEmployees approaching overtime threshold
Scheduled vs. ActualBudget vs. real-time labor cost
Role CoverageOpen positions by role for each shift

To pick up a draggable item, press the space bar. While dragging, use the arrow keys to move the item. Press space again to drop the item in its new position, or press escape to cancel.

Compliance Reporting

Navigate to Reports → Timesheets with the Restaurant filters:

  • Break Compliance Report — Shifts where required breaks were missed
  • Minor Labor Report — Hours and schedule compliance for employees under 18
  • Tip Reporting Summary — Declared tips by employee and pay period
  • Minimum Wage Compliance — Tipped employees below minimum wage floor

All reports export to CSV and PDF.

Mobile App — Restaurant Features

To pick up a draggable item, press the space bar. While dragging, use the arrow keys to move the item. Press space again to drop the item in its new position, or press escape to cancel.

FeatureEmployeeManager
View shift & role
Clock in with GPS
Declare tips at clock-out
View tip pool summary
Claim open shifts
Approve shift claims
Push notifications for open shifts

To pick up a draggable item, press the space bar. While dragging, use the arrow keys to move the item. Press space again to drop the item in its new position, or press escape to cancel.

Best Practices

  • Build your schedule at least 2 weeks in advance — employees need to plan around their availability
  • Use role-based scheduling to ensure all critical positions are covered before approving shifts
  • Review the Labor % daily against your target — address overtime proactively, not reactively
  • Require tip declarations at clock-out, not end-of-day, to ensure accuracy
  • Run the Break Compliance Report weekly to identify patterns and address them in coaching

Industries Supported

This feature set is designed for:

  • Full-service restaurants
  • Quick-service and fast casual restaurants
  • Coffee shops and cafés
  • Bars and nightclubs
  • Hotel food & beverage operations
  • Catering companies
  • Food halls and ghost kitchens